HRZ Support Portal User Manual


HRZ Customers Support Portal is a web application designed to provide technical and business support to HRZ customers and partners. The web application URI is:

Help topics:

In order to use the portal you have to register. You can either register with username and password (local account) or using an identity provider. During the registration process your contact information and email address will be validated so we can contact you later on.

After registration you can login to the system.

The following list details the things that you can do in the portal.
  • View your purchases
  • Link purchases to your account
  • Activate your products
  • Re-issue license keys*
  • Review your support plan
  • Create support tickets and follow their progress to resolution*

*For customers with active support plan.